Privacy policy

This Privacy Policy outlines how Mobile Games Starter (the "Site", "we," "our," "us") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from mobilegamestarter.com, or otherwise communicate with us (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected according to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, we will post the updated Privacy Policy on our Site, revise the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources. The information we collect and use varies based on how you interact with us.

In addition to the specific uses listed below, we may use your information to communicate with you, provide our Services, comply with legal obligations, enforce terms of service, and protect the Services and our rights, as well as those of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you provide to us through our Services may include:

  • Contact Details: Name, address, phone number, email.
  • Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number, to process orders.
  • Customer Support Information: Details you include in communications with us, such as messages sent through our Services.

Some features of our Services may require you to provide certain information. Choosing not to provide this information may prevent you from using or accessing these features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data includes information about how you access and use our Site and account, such as device and browser information, network connection details, IP address, and interactions with the Services.

Information We Obtain from Third Parties

We may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Site and Service Support: Companies like Shopify that support our Site and Services.
  • Payment Processors: Companies that collect payment information (e.g., bank account, credit or debit card information, billing address) to process payments and fulfill orders.

When you visit our Site, open or click on emails, or interact with our Services or advertisements, we or third parties may collect information using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices. For more information, see the section below on Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to perform our contract with you, process payments, fulfill orders, send notifications related to your account, manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending communications via email, text, or mail and displaying advertisements for products or services. This may include using your information to tailor the Services and advertising on our Site.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, and address potential fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe. Do not share your username, password, or access details. Contact us immediately if you believe your account has been compromised.

  • Communicating with You: We use your personal information to provide customer support and improve our Services, which is in our legitimate interest to be responsive, provide effective services, and maintain our business relationship with you.

Cookies

Our Site uses Cookies to enhance and improve our Services, remember preferences, run analytics, and understand user interactions (in our legitimate interest to administer, improve, and optimize Services). We may allow third parties to use Cookies on our Site to tailor services, products, and advertising.

Most browsers accept Cookies by default, but you can set your browser to remove or reject them. Removing or blocking Cookies can affect your experience and cause some Services or features to work incorrectly or be unavailable. Blocking Cookies may not prevent information sharing with third parties like advertising partners.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes as outlined in this Privacy Policy, including:

  • Vendors and third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • Business and marketing partners, including Shopify, to provide services and advertise to you.
  • When you direct us to disclose information to third parties, such as for product shipments or social media widgets or login integrations, with your consent.
  • Affiliates or within our corporate group, to run a successful business.
  • In connection with business transactions like mergers or bankruptcy, to comply with legal obligations (e.g., subpoenas, search warrants), enforce terms of service, and protect or defend the Services and our rights, and the rights of users or others.

In the past 12 months, we have disclosed the following categories of personal and sensitive information (denoted by *) about users:

Category Categories of Recipients
Identifiers (e.g., basic contact details, order and account information) Vendors and third parties (e.g., Internet service providers, payment processors, fulfillment partners, customer support partners, data analytics providers)
Commercial information (e.g., order information, shopping information, customer support information) Business and marketing partners, Affiliates
Internet or other similar network activity (e.g., Usage Data)

We do not use or disclose sensitive personal information to infer characteristics about you.

Security and Retention of Your Information

While we take steps to secure your information, no security measures are perfect or impenetrable. Information you send to us may not be secure while in transit. Do not use unsecure channels to communicate sensitive or confidential information.

How long we retain your personal information depends on factors like maintaining your account, providing Services, complying with legal obligations, resolving disputes, or enforcing contracts and policies.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) that has a legal or significant effect on you.

We DO NOT engage in fully automated decision-making using customer data that has a legal or significant effect. Our processor Shopify uses limited automated decision-making for fraud prevention that does not have such an effect on you.

Services with automated decision-making include:

  • Temporary IP address blacklist for repeated failed transactions, persisting for a few hours.
  • Temporary credit card blacklist associated with blacklisted IP addresses, persisting for a few days.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below concerning your personal information. These rights are not absolute, apply only in certain circumstances, and we may decline requests as permitted by law.

  • Right to Access / Know: Request access to personal information we hold about you, including usage and sharing details.
  • Right to Delete: Request deletion of personal information we maintain about you.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right of Portability: Receive a copy of personal information we hold and request its transfer to a third party, in certain circumstances and with exceptions.
  • Restriction of Processing: Request to stop or restrict processing of personal information.
  • Withdrawal of Consent: Withdraw consent to process personal information where we rely on consent.
  • Appeal: Appeal our decision if we decline your request, by replying to our denial.
  • Managing Communication Preferences: Opt-out of promotional emails anytime by using the unsubscribe option in our emails. You may still receive non-promotional emails about your account or orders.

Exercise these rights on our Site or by contacting us below.

We will not discriminate against you for exercising these rights. We may need to verify your identity, such as your email address or account information, before responding to requests. You may designate an authorized agent to make requests on your behalf. We will require proof that you authorized them and may need you to verify your identity directly with us. We will respond to requests promptly as required by law.

Complaints

If you have complaints about processing your personal information, contact us below. If unsatisfied with our response, you may have the right to appeal by contacting us below or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including the United States, where third-party service providers and partners process it.

If we transfer your personal information out of Europe, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or equivalent contracts from the relevant UK authority, unless transferring to a country determined to provide adequate protection.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please email us at support@mobilegamestarter.com.

Last Updated: 11/1/24